Genuine Customer Review On Reputed e-commerce Company For Online Shopping In Cheap Price

So pals, here we meet again with another article based on customer review. If you follow us regularly, then you are already familiar with the article we covered on The Five Best Websites for Online Shopping in cheap price. Today, we are back with another article that is related(or unrelated) to our previous topic. 

Well, let’s face the fact. Most of us already know the names of all the e-commerce websites which are available in the world through social media influence. What we really need is a genuine customer review of how those websites are serving their customers. 

What really happens once you place the order? How satisfied are the customers with the products they are delivered? Which brand is the fastest in terms of delivery? Which website will make a year old with their slow service? How genuine are their products? Well, these are all the questions that we will answer for you in this article. Read on for some genuine opinions and customer review. 

How we gathered the most authentic customer review?

To pick only genuine, unbiased customer review, we turned to the review section of PlayStore for each of the websites. We then read them thoroughly and figured out which one is unfeigned and which is spam. Based on those reviews, we finally presented our final opinion of the e-commerce company.

Customer review on top e-commerce companies:

Without wasting any more time, let’s dive right into our focus topic for today.

Amazon

Top reviews(Both positive and critical)

1. Sarah Hemenway wrote- “My husband and I both love amazon. Fast shipping and can find almost everything you need. Even the returns we have done were a smooth process. One of oumost-useded apps for sure. Amazon prime that you pay for monthly is definitely worth it too. Most items are next day delivery and you get notified of better deals. 10/10”
2. Roland Tyler Smith wrote-“Amazon has always been outstanding. It’s so much fun for me to shop Amazon and have a variety of choices. My only complaint would be, how they’ve started generating more emails ànd delivery notices, and such receipts, confirmations, etc. And the emails become too much. To many to delete. Confusing too.”
3. Chanda Franklin wrote-“Shopping at it’s best. Hassle free and convenient. I really like the tracking feature which enables me to monitor the where abouts of my order. Love It!”
4. Tammie Paquette wrote- “I use this site almost daily . Can always find what I’m looking for and shipping is for the most part , on my doorstep the next day . Out of hundreds of purchases , I have had to return maybe 3-4 items! I don’t have a problem paying $1 or $2 more for an item, than to have to go find it in the store. I did have a big problem a few years ago where my order never came and as soon as I reported it, my money was returned. I love how I can look up a past order press a button and be done!”
5. Jezzy Daizy wrote-“The app has had many useful updates over the last 3 years. Definitely love this app and especially over Walmart new app. Unlike Walmart app you can actually save items to your lists! 11/2019 – I’m a prime member and love Amazon. HOWEVER. This app is so glitchy!”

Our final take based on the reviews:

So, here’s a list of the positive and critical things about Amazon that we gathered from the reviews:

Positive:

1. Wide range of products.
2. Fast shipping.
3. Easy returning(most of the time)
4. One day delivery(for prime members)
5. Fast delivery(most of the time)
6. Hassle-free and convenient
7. Easy money-return policies
8. Easy tracking features

Critical:

1. Glitchy app
2. The website sometimes takes more time to load
3. The website may not respond at times
4. Returning an item may get tricky sometimes
5. Slow-delivery for some pin-codes

Flipkart

Top reviews(Both positive and critical)

1. Catherine Vijayan wrote-“Products are loyal and very good. Thank you. Let God bless all who work tirelessly to help us get what we want perfectly. Sincere thanks and blessings to you all. Customer care services on issues are resolved effectively and best service. In new update, filter and sort options doesn’t work properly.”
2. Uttara Ghosh wrote-“Probably the best app for online shopping. I bought many stuffs from flipcart and the quality is so good. Their customer service is also very good. They talk to you with a very polite manner. Really impressed.”
3. Krishan Kumar Manjul wrote-“Disgusting. For last few months they take ur order ,receive payment, promise delivery by certain date but never deliver n start postponing delivery date frequently till customer is compelled to cancel order. Sometime they cancel order themselves without customer concent.”
4. Jijo Matthew wrote-“Good ,easy to browse and order, wonderful offers..awsome discounts, overall excellent, day by day more offers & discounts🙂🙂 (Try the grocery saving pass it’s awesome with extra discounts & much more..)Always The Best online shopping experience😊”.
5. Piyush Kr. Pandey wrote-“Very bad experience I have ordered a phone. Till today I don’t get my phone first they are saying in transit product got damaged now they are saying it’s pincode get miss matched. I have given the correct pincode so how it get miss matched and they are not active they are just chilling. They are just extending the time of delivery. Horrible and terrible experience very bad this is my first and last time using Flipkart I just want my phone. When it will come it is my last time I am usingFlipkart.”

Our final take based on the reviews:

So, here’s a list of the positive and critical things about Flipkart that we gathered from the reviews:

Positive:

1. Genuine and quality goods and products.
2. Fast shipping.
3. Easy returning(most of the time)
4. Good customer service
5. Easy interface
6. Offers good deals and discounts
7. Fast delivery(most of the time)
8. Easy tracking features

Critical:

1. Glitchy app
2. Can prove to be a nightmare in some extreme cases
3. Bad returning services in some cases.
4. Orders may get canceled automatically if the product runs out of stock.
5. Not everybody is pleased with the customer care service.
6. Delivery time gets extended sometimes.

Myntra

Top reviews( Both positive and critical)

1. Shritan Vijay wrote-“Very good app, by far better than any shopping app. Easy to place an order and also very easy to return. Everything is done in an organised manner. App is very easy to use and lot of products with different varieties. Refunding process doesn’t take much time and u get the full money back within 1 or 2 days. Happy to order my shoes and clothes on the app. 👍🙌 Service is also very good the delivery people speak to u in a very polite manner.”
2. Ruth s James wrote-“Indeed am having an unbelievable experience with Myntra. The most thing am happy about Myntra is how the ‘delivery’ system works, when it come to exchange or return, I don’t have to wait for days to get it done. They are very quick in getting done coz that’s the part we worry about…and the best part is, I could swipe 1000 of products than going the store n ruining the entire day. Therefore I prefer this app for all my shopping products.”
3. Pallavi Nand Sahu wrote-“This is the worst App I have ever used for return and replace policy, no doubt Myntra’s products are very good but still if you want to return or replace your any order for any excuse Myntra will be charge your atlist 7 to 10 days and the best thing about returning any product, They will not call for pickup and they’ll automatically update the status and massage u that, Pickup Cancelled: Pickup has been cancelled as you decided to keep the product. They do it always And no 1 will be listen u.”
4. Rajbir Singh wrote-“Has good variety and is easy to navigate. But the worst part is that prices keep fluctuating within minutes. By the time you order, the price is increased. After you have ordered, the price drops. Wth?”
5. N M wrote-“App liked but it has a mix stock of products- good and simply bad. Then there are unlimited notifications one gets on touching their device. I don’t look at recommendations, suggestions and updates of new items. WHO wants to be pinged so many times in a day??It is not interesting but taking away one’s privacy. Myntra is loosing out fast on business but I don’t see the management shaken or affected by feedback 🤨😠????”

Our final take based on the reviews:

So, here’s a list of the positive and critical things about Myntra that we gathered from the reviews:

Positive:

1. Good collection of clothing and accessories.
2. Fast shipping.
3. Good and easy refunding process(most of the time)
4. Good customer service
5. Easy and organized interface
6. Offers good deals and discounts
7. Fast delivery(most of the time)
8. Easy tracking features

Critical:

1. Bad refunding and returning services in some cases.
2. The app keeps sending too many unwanted notifications.
3. The price of products keeps fluctuating every minute.
4. Not everybody is pleased with the customer care service.
5. Delivery time gets extended sometimes.

Snapdeal

Top reviews(Both positive and critical)

1. Mariam Gulzar wrote-“My overall experience has always been good with Snapdeal. I am using the app from the last 2 years now and have always enjoyed it. But as a customer I would like to Highlight that I m facing issues with the services. Whenever I am placing an order and a certain is shown to be paid cash on delivery. The day the delivery is coming I had to pay higher than the price shown on the app. Now thsi is misguiding. I am not very happy with this kinda services. Also I m getting defective products.”
2. R K Sharma wrote-“App does not open in single attempt. We have to make two to three attempts before the App opens. It also takes too long to open the App. All of a sudden App crashes flashing a message on the screen”App is not responding”. This happens most of the time. For smooth running of the App, this problem needs to be fixed urgently. Thanks, RK”.
3. Pradeep Sharma wrote-“One of the most convenient apps to have in your mobile phone as you can purchase anything from it and you don’t even have to step out of your home. I am completely naive with the mobile technology, however, I never felt the same while using this app. It really has some prominent features that you can’t skip. I wonder that how I was missing these cool things without using them. I have ordered a lot of products from it and never encountered any crash or bug. The service provided is also at par.”
4. Krishanu Koley wrote-“I have been using ecommerce platforms for a long time now. I have bought hundreds of orders from multiple shopping apps, but my experience from snapdeal has been best so far. Reason why I am appreciating snapdeal is because of its customer service team; this happened many times that I had to return the order due to various reasons but it was so smooth experience with this app which is usually a mess with some other well-known ecommerce applications. Thanks snapdeal team! Appreciate you guys!”

Our final take based on the reviews:

So, here’s a list of the positive and critical things about Snapdeal that we gathered from the reviews:

Positive:

1. Good collection of products.
2. Fast shipping.
3. Good return and refunding process(most of the time)
4. Good customer care service
5. Cheaper than most platforms.
6. Smooth, user-friendly, easy-to-navigate interface.

Critical:

1. Bad refunding and returning services in some cases(Personally experienced this.)
2. App frequently crashes.
3. Extra delivery charges upon cod.
4. Several reports of defective products.
5. Customer care services do not come in handy all the time.
6. Delivery time gets extended sometimes.

Wrapping-up: Final views

From all these, we can conclude that all e-commerce companies/websites, even though gives us the opportunity of doing online shopping in cheap price, have their own strengths and flaws. While most of the websites have the common problem of crashing, many are extremely well-reviewed for their great interface!

While some people are extremely happy about delivery and customer services, other people have complaints regarding the same. So, it all comes to one point. Instead of going over popular, good-reviewed websites, we should first compare the products online. Further, before placing an order, check the reviews of the people who have bought it. To know more about great comparing websites, check out our previous article on the same.

So that’s it for today. We will come again with more reviews and opinions on other popular e-commerce websites/companies. Till then, stay in touch with us.